Stopping at 37% can occur for a few reasons. A temporary ban, you are using a jailbroken device, or you are connecting through a proxy server. For the first one it will be unbanned when the time runs… (View Post)
Honestly any date I gave would be wrong. They are generally just guesses as to how much time the dev team thinks it will take plus some time guessed for bug fixes. I would certainly say not this mont… (View Post)
Usually our goal response time is within 48 hours. Currently the oldest new unassigned tickets are under that so if you already have a ticket in you should be getting a response as soon as we are abl… (View Post)
Sorry guys the VIP status is set by the community team and the customer care group doesn't have anything to do with it. They do look at a variety of factors to determine who is selected. You can't si… (View Post)